Visitor & Subscriber FAQs
Answers for website visitors and subscribers about ad blockers, paywalls, subscriptions, account access, and getting help.
Subscriber & Subscription Support
- Adding Payment for Modified Subscriptions
- How do I update the payment method for a subscription?
- Re: Payment Methods for Subscriptions
Adblocker Support
- How do I turn off my adblocker?
- How to Edit Site Access Settings in Malwarebytes
- How To: Add a Website to Malwarebytes' Allow List
- How To: Turn Off Adblocking on a Website in 'Browsing Protection by F-Secure' Extension
- How To: Add Website to Allowlist in DuckDuckGo Privacy Essentials
- I don't think I have an adblocker, but I'm being asked to disable it.
- New Adblock Engagement Messages
Web Browser Support
- How To: Troubleshoot Apple Safari (Computer)
- How To: Exempt a Website in the Ecoasia Browser (Computer)
- How To: Troubleshoot Google Chrome (Computer)
- How To: Troubleshoot Microsoft Edge (Computer)
- How To: Troubleshoot Mozilla Firefox (Computer)
- How To: Troubleshoot Opera (Computer)
- How To: Troubleshoot Apple Safari (iPad)
- How To: Troubleshoot Microsoft Edge (Phone)
- How To: Troubleshoot Google Chrome (Android Phone)
- How To: Troubleshoot the Ecoasia Browser (iOS / iPad)
- How To: Add a Tracking Prevention Site Exception to Microsoft Edge (iOS / iPad)
- How To: Troubleshoot Mozilla Firefox (Android Phone)
- How To: Troubleshoot Mozilla Firefox (iOS / iPad)
- How To: Troubleshoot Safari on iPhone (iOS)
- How To: Troubleshoot Vivaldi Browser (iOS)
- How To: Access the Web Browser's Extensions
- How To: Open the Browser's Developer Tools
- Internet Explorer