How To: Troubleshoot Opera (Computer)

Please follow the instructions below to check the settings in your web browser to address the ad block message being displayed on a Publisher's website.

STEP-BY-STEP DETAILED TEXT INSTRUCTIONS

Please do the following to troubleshoot OPERA (Computer)...

  1. In the top right of the page, click the shield icon (), a pop up will appear, make sure Tracker Blocker is turned off.
  2. Lastly, once the above has been done, please return to the tab with the website open and refresh the site by clicking the () icon to the left of the URL bar or open a new window and go to the site where you previously saw the ad block message...
Are you still getting the ad block pop-up message?
    • If you do NOT see the message any longer...
      • Congratulations! You have fixed it. Give yourself a pat on the back.
      • If, yes, you do still see the ad block message...
        Apologies. Something is still going wrong, and we will need to troubleshoot this further on a web call where we have you share your screen, and we will work through the issue together in real-time. To schedule a troubleshooting call, please CLICK HERE

STEP-BY-STEP VIDEO WALKTHROUGH

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