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      How To: Troubleshoot Apple Safari (iPad)

      Please follow the instructions below to check the settings in your Safari web browser on your iPad tablet to address the ad block pop-up message being displayed on a Publisher's website.

      STEP-BY-STEP DETAILED TEXT INSTRUCTIONS

      Please do the following to troubleshoot Apple SAFARI (iPad)…

      1. Open "Settings".
      2. Scroll down and click "Safari" to get to the settings for this program.
        • In the right side main area, scroll down to the "PRIVACY & SECURITY" SECTION...
          • Make sure "Prevent Cross-Site Tracking" toggle is set to the off position.
      3. Lastly, please open a new browser window or tab and go to the website where you saw the ad block message. Refresh the page at least three (3) times.

      STEP-BY-STEP VIDEO WALKTHROUGH

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