How to Add Journey Seen Targeting to a Journey
You may implement Journey Seen Targeting on any new or existing journey by completing these steps:
- Open your desired journey from the dashboard.
- Click Edit Targeting in the journey menu (screenshot below).
- Click Add Targeting Criteria (screenshot below).
- Query or scroll to select Journey Seen.
- Select your desired parameters.
💡 Tip: Journey Seen targeting works alongside your standard rules, such as subdomain exclusions, US traffic filters, specific campaign paths, or mobile app exclusions.
Video of Process
Why Use It?
- Prevents Over-Engagement: Eliminates the worry of spamming users with too many messages at any given point in time.
- Easy Fix for Time Overlaps: Safely run multiple concurrent or staggered campaigns without building highly restrictive historical schedules.
FAQ
Can the "Journey Seen" Query Parameters be filtered by ever / all time?
No, the Time Unit cannot be filtered by all time. However, Cookie Targeting may be used as a kind of "one time ever" targeting.
If you have any questions or would like assistance, please reach out to customerlove@getadmiral.com.