How To Contact Support (As A Publisher)
Our team is available Monday through Friday, 9 AM–5 PM Eastern Timezone (USA). If we're assisting others or it's after hours, we’ll follow up ASAP( within 1 full business day at most). We're serious about supporting you as a Publisher in everything you and your team do!
How To Reach Out To Support
Option #1: Email Support@GetAdmiral.com
Option #2: By Publisher Support Portal
To request access, email us and we'll get you set up.
Note: Portal login is separate from the Admiral App and may require a different password.
Option #3: Call +1 (352) 290-5113
If we miss your call, please leave a detailed voicemail and we’ll respond ASAP.
Option #4: Live Chat (accessable via Knowledge Base)
Available via the dark blue circle with a white chat bubble icon in it that is located at the bottom of most help articles. If we're offline, leave a message—we’ll follow up promptly.
Option #5: Troubleshooting Web Call Via Google Meet
Ideal for complex or visual troubleshooting. Let us know if you'd like to schedule a call, and we’ll send you a link to book a time that works for you.