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How To Configure Exit Intent On A Journey

Step-By-Step Guide To Implementing An Exit Intent Trigger On A Journey

NOTE: Exit Intent is triggered by the Visitor's mouse moving off the document or to the Tab and Toolbar row. This is a Desktop ONLY interaction Targeting Event.

1) On a new or existing Journey, select Edit Targeting. 

Screenshot 2025-07-11 at 12.17.21 AM

2) Click on +Interaction Condition and Select Exit Intent. Save Targeting.

Screenshot 2025-07-11 at 12.18.40 AM

3) Your Journey is now configured to display when the Visitor exhibits an Exit Intent.